How it works

For 20 years IDSystems has supplied custom made aluminium glazing systems for new-build, extension and renovation projects across the country.

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Installation options

We can tailor the delivery and installation package to your exact requirements. If you have the skills within your staff or sub-contractors to fit windows and doors then we can make our products available on a supply only basis, glazed or unglazed, delivered directly to site or made available for collection.

If you want to install large sliding doors and need help to fit the systems we can provide an assisted fit solution to provide you with skilled and experienced support for the first installation.

Choose the right installation option for you:
✓
 Supply only
✓ Supply only with survey
✓ Installation training
✓ Supply and installation
✓ Any combination of the above

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Dedicated account manager

We provide each of our IDSystems Commercial customers with a dedicated account manager, providing you with a single point of contact for the whole process of your order. Our experienced and highly knowledgeable staff are able to offer advice and support to help deliver your exact requirements.

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Technical discussions

For 20 years IDSystems has set the standard for innovative and technically advanced glazing solutions. If you would like to sit down with one of our experienced project advisors or technical experts to talk through your requirements or to assist with the scope of a tender then we are more than happy to come and meet you to discuss. You can meet us at the Building Centre in London, come to our showroom and factory in Norwich or we can come to see you.

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Support and documentation

We can provide you with all the technical drawings and documentation you require to create the openings required for each product, from detailed CAD drawings in DWG or PDF file format to fixing requirements for each product, we can supply everything required, whichever installation option you select.

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Our showroom and factory

Our extensive showroom in Norwich is the ideal place to seek inspiration, containing examples of more than 40 of our products, from single sets of doors to fully integrated glazing systems. You are also welcome to visit our 56,000 square foot factory on the edge of the city, where each one of our products is hand-made and finished to the highest standards of quality to meet the exact requirements of each project.

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Delivery options

For supply only orders we can deliver the products direct to site or to an address of your choosing. Should you wish to you can also collect your order from our dedicated logistics hub at our factory in Norfolk.

Warranty on IDS Commercial

Warranty

Our warranty packages can be designed to meet the exact requirements of your project and of the home-owners of the finished build. For more information on our warranty packages please contact us.

IDSystems theEDGE2.0 installation showing off the ultra thin sight-lines